TKA Parking respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how the TKA Parking mobile application collects, uses, stores, protects, and shares information when you use the App and the services provided through it.
This Privacy Policy applies specifically to the TKA Parking mobile application and its related services.
TKA Parking is the developer and data controller responsible for personal information processed through the TKA Parking App.
If you have questions about this Privacy Policy or how your personal information is handled, you can contact us at:
Email: tkasparking@gmail.com
The information we collect depends on how you use the TKA Parking App and which services you use.
We may collect the following categories of information.
When you register for or use a TKA Parking account, we may collect:
We use this information to create and manage your account and provide the requested parking services.
When you use the TKA Parking service, we may collect information relating to your parking activity, including:
This information is used to provide and manage the parking service and maintain appropriate transaction records.
The App may allow you to make payments for parking services.
Payment information may include transaction-related information necessary to process and confirm a payment.
Where a third-party payment processor is used, payment information may be transmitted directly to that payment processor.
The TKA Parking App does not intentionally store complete payment-card security information such as your full card number or card security code on the device merely because payment-card information is entered into the App.
The actual payment information processed by a third-party payment provider is governed by that provider's own privacy policy and terms.
If you contact TKA Parking for support, we may collect information that you provide, such as:
We use this information to respond to you and resolve support requests.
The TKA Parking App communicates with online services and APIs to provide its functionality.
The App uses network technologies and services to:
Information transmitted between the App and our servers is protected using appropriate security measures, including encrypted network connections where supported by the relevant service.
To operate the App, we may process limited technical information associated with the device and application.
This may include:
The component used by the App provide application information such as the installed application version. Such information may be used to identify the version of the App being used and assist with support and maintenance.
We do not use device information for purposes unrelated to the operation of the TKA Parking service unless separately disclosed.
The TKA Parking App uses push-notification technology to provide service-related notifications.
The App uses Firebase Cloud Messaging and local notification functionality to deliver notifications where applicable.
Notifications may be used for purposes including:
Depending on the notification service and device platform, a device/app notification token or similar technical identifier may be processed so that notifications can be delivered to the appropriate device.
You can control notification permissions through your device settings.
On Android devices that require notification permission, the App will request permission before sending notifications.
The App uses Firebase services, including Firebase Core and Firebase Cloud Messaging.
Firebase Cloud Messaging may process technical information and notification identifiers necessary to deliver push notifications.
Firebase services may process information according to Google's applicable service terms and privacy documentation.
TKA Parking configures Firebase services according to the functionality required by the App.
Where a Firebase service is not used for a particular purpose, we do not intend this Privacy Policy to imply that such information is collected merely because a Firebase library is included in the application.
The App may allow users to open, download, view or share documents and other files associated with the TKA Parking service.
The App may use Android's file-opening and sharing mechanisms to allow users to:
The App uses local storage mechanisms to save certain application preferences and information required for the App to operate.
For example, local preferences may be used for:
Information stored locally on your device remains on the device unless the App or operating system transmits it as part of a service or functionality.
You can remove locally stored App information by using the appropriate Android application settings or by uninstalling the App, subject to information that may also exist on our servers.
The App may request permissions required for specific functionality.
The permissions used by the Android version of the App may include notification-related permissions and other permissions required by particular application features or third-party libraries.
Permissions are requested only where necessary for the relevant functionality.
The availability and exact behaviour of permissions may vary depending on the Android version and device.
If a future version of the App requires additional sensitive permissions, the relevant disclosures and Google Play Data Safety information will be updated as required.
We use personal information for the following purposes:
We will not use your personal information for purposes incompatible with this Privacy Policy unless we have a lawful basis to do so.
Where UK GDPR or other applicable data-protection laws apply, we process personal information using an appropriate legal basis.
Depending on the circumstances, these legal bases may include:
We process information where it is necessary to provide the parking services you have requested or to take steps at your request before entering into a contract.
We process information where necessary to comply with applicable legal, regulatory, accounting or reporting obligations.
We process information where necessary for legitimate business interests, such as maintaining security, preventing fraud, providing customer support, improving reliability, and protecting our legal rights, provided those interests are not overridden by your rights and freedoms.
Where applicable law requires consent, we will request consent before carrying out the relevant processing.
Where processing is based on consent, you may withdraw your consent where applicable. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
We do not sell your personal information.
We share information with third parties where necessary to provide and operate the TKA Parking service, comply with legal obligations, or protect users and our services.
These third parties may include:
We may use third-party providers for:
Firebase services may process information required for services such as push notifications.
Where a third-party payment provider is used, relevant payment and transaction information will be shared with that provider to process payments.
Information necessary to deliver push notifications may be processed by the relevant notification service, including Firebase Cloud Messaging.
We disclose relevant information where:
Where legally permitted and appropriate, this may include providing information to authorities or organisations such as the DVLA, UKCPM, law enforcement agencies or other competent authorities.
We will only disclose information that is reasonably necessary for the relevant purpose.
The TKA Parking App interact with third-party services.
Third-party services include hosting, payment, notification, web or other service providers.
Those providers may process information according to their own privacy policies.
Where we use a third party to process personal information on our behalf, we take reasonable steps to require appropriate handling and protection of that information.
We take reasonable technical and organisational measures to protect personal information against:
Security measures may include:
We take reasonable measures appropriate to the type of information processed and the risks associated with that processing.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods depend on the type of information and the reason it was collected.
Account information may be retained while your account is active and for a reasonable period afterwards where necessary for legitimate business, legal or security purposes.
Parking and transaction information may be retained for accounting, financial, legal, regulatory, dispute-resolution and business record-keeping requirements.
Payment-related records may be retained for the period required by applicable accounting, tax, financial or legal requirements.
Support information may be retained for as long as reasonably necessary to resolve the request and maintain appropriate records.
Technical, security and notification-related information may be retained for a reasonable period necessary to maintain security, operate the service and investigate technical or security incidents.
When information is no longer required, we will delete it, anonymise it, or securely dispose of it, subject to information that we are legally required or otherwise permitted to retain.
If the TKA Parking App allows you to create an account, you have the right to request deletion of your account and associated personal information, subject to applicable legal requirements.
Where the account functionality provides an account-deletion option, you may initiate deletion through the App.
You may also request deletion without using the App by contacting:
Email: tkasparking@gmail.com
Please include your TKA Parking account details sufficient for us to identify the account.
We ask you to verify your identity before processing the request.
When an account deletion request is completed, we will delete or anonymise the personal information associated with the account, except information that we are required or legally permitted to retain.
Examples of information that may need to be retained include information required for:
Any retained information will be restricted to the purpose for which it must be retained and will be deleted when that purpose or legal requirement ends.
Google Play requires apps that allow account creation to provide both an in-app deletion path and an external web resource through which users can request account deletion.
Depending on your location and applicable law, you may have the following rights:
To exercise your rights, contact:
Email: tkasparking@gmail.com
We need to verify your identity before responding to a request.
TKA Parking is not intended for children under the age of 16.
We do not knowingly collect personal information from children under 16.
If we become aware that personal information has been collected from a child under 16 without appropriate authorisation, we will take reasonable steps to delete the information.
If you believe that a child has provided personal information to us, please contact: tkasparking@gmail.com
The App may allow users to generate, view, download invoices and receipts in PDF format.
These documents may contain information such as:
Downloaded documents are stored on the user's device or in locations selected by the user.
Users are responsible for keeping downloaded documents secure and for controlling who they share them with.
We may update this Privacy Policy from time to time.
Changes may be made when:
When we update this Privacy Policy, we will change the Last Updated date at the top of this page.
We encourage users to review this Privacy Policy periodically.
Where required by applicable law, we will provide additional notice of significant changes.
If you have a concern about how we process your personal information, please contact us first:
Email: tkasparking@gmail.com
We will investigate reasonable privacy complaints and attempt to resolve them.
If you are located in the United Kingdom and remain dissatisfied with how your personal information has been handled, you may also have the right to contact the Information Commissioner's Office (ICO) or another applicable supervisory authority.
For questions, privacy requests, account deletion requests, or complaints relating to this Privacy Policy, contact:
TKA Parking
Email: tkasparking@gmail.com